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Branch Opening Modifications - Green Phase

At HVB, the health and safety of our customers and employees is always our highest priority. As our region begins the next phase of reopening, we wanted to reassure you we are taking appropriate measures to navigate our new "normal." While we are not sure how long this will last, we want you to know we are here for you.

Below are a few updates to our lobbies that will be in effect when you visit us:

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Desks and teller stations have clear dividers for extra protection.

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Our employees will be wearing masks. We ask that you please remove your mask until clearly identified.
Once identified, please keep your mask on for the remainder of your visit.

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We are limiting the number of people permitted in our lobbies at one time to ensure social distancing.

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Common areas and frequently touched surfaces are being cleaned regularly.

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Hand sanitizer is provided at each location.

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Social distancing markers are placed 6 feet apart to ensure your safety.

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Branch lobby appointments are still strongly recommended.

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We ask that you if you are not feeling well to stay home until you feel better.


We are taking precautions to ensure our customers and employees remain safe. We are conducting enhanced cleanings in our branch offices as well as disinfecting the drive-up canisters between every transaction and wiping down our ATM’s throughout the day.

Our goal is to do everything we can to keep our communities healthy and safe while still supporting your everyday banking needs.


As always, we appreciate your patience and continued support. Thank you for choosing HVB!